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Commercial Service Request · DFW & North Texas
Contact Lonestar Diesel
Call for an urgent commercial truck breakdown or submit the service request form for mobile repair, diagnostics, maintenance, fleet support, and planned heavy-duty service.
Information That Helps Start the Response
Provide the exact address, facility, direction of travel, nearest exit or cross street, and whether the truck is in a safe and accessible location. Include the vehicle type, unit information, warning lights, visible leaks, unusual sounds, recent repairs, symptoms, and urgency.
Do not use the form for an immediate roadway hazard. Contact the appropriate emergency authority first when the disabled vehicle creates danger to the driver or other road users. A submitted form is not a dispatch guarantee.
Request Commercial Diesel Service
Frequently Asked Questions
Should I call or use the service request form?
Call for an urgent commercial breakdown. Use the form for planned maintenance, fleet support, diagnostic follow-up, inspection-related repairs, and non-emergency commercial service requests.
What location information should I provide?
Provide the exact address or map location, facility or yard name, gate instructions, direction of travel, nearest exit or cross street, access conditions, and whether the truck is safely outside active traffic.
Which commercial vehicles can request service?
Requests may involve semi trucks, tractor-trailers, box trucks, straight trucks, trailers, fleet vehicles, and other Class 6 through Class 8 commercial diesel equipment.
Can fleet managers request service for multiple units?
Yes. Include the number and types of vehicles, unit identifiers, service priorities, known defects, preferred schedule, and a fleet contact who can authorize or coordinate work.
Commercial Service Area Map
Lonestar Diesel location: 104 Indian Dr, Balch Springs, TX 75181. This is the business location; mobile service coverage extends across DFW and North Texas. Call ahead to confirm current in-shop availability.
Commercial Service Visual Guide
